Operations Manager

Congregation Shaarai Shomayim

Operations Manager



The Operations Manager orchestrates, and takes the lead role in implementing, the operations and logistics of Congregation Shaarai Shomayim, a vibrant and community-minded Reform Jewish synagogue in Lancaster, Pennsylvania.  The temple provides religious services, educational instruction, cultural events and other programs for its members and the community.

This position requires a proactive approach to problem solving, with a focus on initiative, creativity and leadership.  Strong interpersonal skills, excellent written and verbal communication skills, time-management skills and an attention to detail are necessary.  The Operation Manager must be able to work with a variety of business-related software bookkeeping packages, and perform data management.  There are a wide range of job responsibilities, described below.  

This position reports to the President of the Board of Directors, and involves significant interaction with the Rabbi, the Development and Communications Manager, the Board of Directors, volunteers assisting with temple programs, and other congregation members.  This position requires the ability to work as part of a team, and also independently under minimal supervision.  This is a full-time (40 hour) administrative position, which is exempt from overtime eligibility and includes some evening and weekend work.  The salary range is $45,500 to $55,000 (depending upon experience and skills), plus contributions toward health care benefits.  

Specific Job Duties and Essential Functions:

  • Responsible for managing overall operations and logistics of the temple and its programs.
  • Responsible for contract management and vendor management.
  • Establish, implement and monitor office procedures.
  • Serve as key user and administrator of customer-relationship management software, including data entry and management. 
  • Support technical needs for religious services and programs, including attendance at program and/or developing volunteer group to provide technical support.
  • Responsible for the management and maintenance of the congregation’s buildings and property which includes the cemetery.  
  • Supervision of building custodian.
  • Coordinate set-up requirements for all Synagogue-sponsored events. 
  • Coordinate security for religious services and programs.  Work closely with the security committee to ensure that the building is safe and  has appropriate security staffing. 
  • Work with the bookkeeping service to maintain payroll, billing and collection systems to provide accurate and up-to-date financial reports on a monthly, quarterly, and annual basis. Ensure financial matters are handled promptly and soundly.
  • Coordinate with the Rabbi to ensure facility and administrative support needs are met, including maintaining calendar and correspondence for Rabbi.
  • With direction, produce documents for religious services and other programs.
  • Perform office managing functions; front facing (first contact with community), answering phones, organizing, scheduling, and maintaining calendars.
  • Other duties necessary for managing temple operations and logistics. 


What We are Looking For – Requirements for Applicants:


  • Prior experience managing programs and/or facilities. 
  • Outstanding organizational skills, including data management and program logistics.
  • Exemplary time management skills, including the capacity to juggle competing priorities and deadlines, and to remain flexible within a fast-paced environment.
  • Detail-oriented and a self-starter.
  • Excellent verbal and written communication skills.
  • Ability to follow complex instructions and quickly learn new procedures and systems.
  • Ability to work effectively with diverse personalities. 
  • Ability to work as a team, and to also perform duties independently with minimal supervision.
  • Impeccable discretion and compliance with confidentiality.
  • Knowledge of essential computer software programs, including proficiency in Microsoft Office, Outlook, Microsoft Word, and Excel, familiarity with QuickBooks, and the agility and resourcefulness to learn new technologies and manage electronic information.
  • Physical requirements:  Regular walk-throughs of facilities (temple and cemetery) and implementing set-up of tables and chairs for programs, and occasional lifting and carrying up to 15 pounds. 

Preferred Qualifications:

  • Knowledge and understanding of Judaism and Jewish practices.
  • College degree


How to apply: (Contact email Bob Houghton at bhoughton@shaarai.org)


  • One-page cover letter of introduction
  • Resume
  • Three Professional References

We at Congregation Shaarai Shomayim, in support of the Union for Reform Judaism, URJ, strive to be a welcoming and inclusive environment that is committed to creating a diverse environment. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. 


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