The office assistant is responsible for the functioning of the Lancaster office 2 days a week (Monday and Tuesday), undertaking regular duties and special projects which pertain to overall office management.
RESPONSIBILITIES
Promote and fulfill the mission and vision of HOPE International
Operation of Lancaster Office
Answer and direct all incoming calls, greet and host visitors, sort and deliver mail, host Pathways guests
Respond to inquiries via email, mail, and phone
Maintain office work environment: maintain clean conference rooms and post daily schedules, ensure common areas are tidy and kitchen well-stocked, lock doors each evening
Assist employees with office systems: conference line use, conference room booking, mailing questions/needs (USPS, FedEx, etc.)
Maintain relationship with office supply company: make weekly orders of office supplies, keep the office supply closet and mailing station well stocked
Innovate team and culture building activities: lunch & learns, optional fun gatherings and birthday celebrations
Departmental Support
Provide support to the COO, as well as the administration team
Maintain COO’s calendar: respond to calendar requests and initiate requests as needed
Support HR, marketing, and president’s office requests including food ordering, mailing projects, board meetings and HR interviews
Special Projects
Take on special projects as available in areas such as but not limited to organizational event planning
QUALIFICATIONS
Personal confession of faith in Jesus Christ and commitment to the mission and vision of HOPE International
College degree preferred
Strong interpersonal skills
Willing to serve where needed
Able to identify viable solutions to challenges
Strong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines
High attention to detail
Excellent project management skills
Excellent oral and written skills
Ability to respond quickly and accurately to staff and guests
Fluency with Microsoft Outlook and Office Suite (Excel and Word, specifically), ability to navigate and research online
