Office Assistant

Wolf Sanctuary of PA

Wolf Sanctuary of PA is seeking a highly motivated professional with customer service experience to join our staff as Office Assistant. The Office Assistant is expected to be organized, personable and efficient. The ideal candidate should be positive and enjoy communicating with people.

Office Assistant Duties

  • Handle all phone, email, and postal correspondence and respond or forward to the appropriate party
  • Manage tour bookings and reservations
  • Organize and track inventory and purchase orders for gift shop
  • Receive and prepare online and shipping orders
  • Update and keep track of information regarding donations, adoptions, memberships, shipments, and orders

What’s Expected of You

  • Communicate in a friendly and positive manner
  • Exhibit a high level of organization and efficiency
  • Be comfortable working both independently and as part of a team
  • Must be able to multi-task in a fast-paced environment
  • Must be able to take direction well and correction in good spirits

Preferred Experience

  • Previous office and customer service experience
  • Prior experience answering telephones in a professional environment
  • Proficiency in Microsoft Office (Excel and Word), and G-Suite (Gmail, Drive, Docs, Sheets) required
  • Prior experience operating POS systems preferred
  • Prior experience in a nonprofit setting is preferred
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