IT Systems and Network Administrator

HOPE International

The IT systems and network administrator is responsible for the planning, implementation, maintenance, and support of HOPE International’s server and network infrastructure.

  • Location: Lancaster, PA strongly preferred; US remote considered, United States
  • Level: Senior Professional
  • Type: Full-time
  • Department: Technology
  • Reports to: Director of Information Technology


  • Promote and contribute to the fulfillment of HOPE International’s mission and vision

IT Infrastructure

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network, servers, and virtualization
  • Install, patch, and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Responsible for capacity, storage planning, and database performance
  • Configure and support endpoint management tools, such as VMWare Workspace ONE
  • Maintain Active Directory, Azure Active Directory, and Exchange architectures
  • Support international offices’ IT needs as necessary, reviewing field IT infrastructure and proactively planning with the field to bring their offices up to IT dashboard compliance


  • Personal confession of Christian faith and commitment to the mission and vision of HOPE International
  • Bachelor’s degree preferred, with a technical major, such as engineering or computer science
  • Systems Administration/System Engineer certification in Microsoft (or equivalent experience) required
  • 3-4 years System Administration/Network Administration experience
  • International experience preferred (but not required)
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  • Professional & Managerial
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