Starting on Thursday, April 22, 2021, the Department of University Housing & Conference Services will have the annual Skyfactor Benchworks survey administered. All non-staff residential students (i.e., Reighard Hall, Shenks Halls, Villages) will be invited to take the survey through Friday, May 7, 2021. Students will receive an email invitation with detailed information on how to take the survey. Two follow-up reminder emails will be sent to those who have not completed the survey.

All students who complete the survey will be entered into a raffle to win $105 in gift cards for the University Store along with two pairs of exclusive Millersville University socks.

This assessment is crucial for the Department of University Housing & Conference Services as it helps us to understand the successes and areas of improvement of our program, and the services of various campus partners in comparison to other colleges and universities across the country. The survey assesses 21 different factors, which include the following:

Satisfaction

• Hall Student Staff
• Hall Programming
• Hall Environment
• Facilities*
• Services Provided
• Room Assignment
• Room Change
• Safety & Security
• Roommates
• Dining Services*
• Community Environment

Learning

• Personal Interactions
• Sense of Community
• Diverse Interactions
• Self-Management
• Alcohol and Drug Use
• Sustainability
• Living-Learning Community (LLC) Connections & Support

Overall

• Overall Satisfaction
• Overall Learning
• Overall Program Effectiveness

*University Housing & Conference Services does not supervise these areas, but works as a partner with the departments responsible for these services.

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Lydia Shaloka is a senior Business Administration major with a concentration in Marketing at Millersville University. Her interests include digital marketing, content marketing, and social media marketing.  When she graduates in May 2021, Lydia hopes to work for a digital marketing agency either in or near her hometown of Philadelphia, Pennsylvania or in Lancaster, Pennsylvania. 

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