All posts by Dr. Scott M. Helfrich

Fall 2019 Success for Social Advocacy LLC

Fifteen students majoring in psychology, social work, sociology / anthropology, and business have participated in the Social Advocacy Living Learning Community throughout Fall 2019.  The Social Advocacy LLC program empowers students to be aware of cultural and social diversity within our society. They are surrounded by fellow students who are enthusiastic about advocacy, equality, social justice, and social inclusion. The students in the program gain skills such as increased self-awareness, knowledge of rights, effective communication, leadership, networking, and the ability to work in diverse environments. The program is made possible by successful partnerships between the Department of Housing & Residential Programs and the Social Work and Psychology academic departments.

The students have accumulated over 427 hours through their participation in various activities, including attendance at education programs, LLC bi-weekly meetings, and participation in service projects. Housing scholarships totaling $30,000 will be awarded to the 15 students in the program who successfully met various participation and service requirements.

Educational programs included:

  • Day-long Leadership Summit
  • Courageous Conversations
  • Documentary and Dialogue Series
  • Breast-A-Ville
  • Project Condom
  • Poverty Simulation

Service projects included:

  • United Way Day of Caring
  • Otter Creek Cleanup
  • Food distribution to homeless in downtown Lancaster City
  • PrideFest
  • Multicultural Showcase

Social Advocacy LLC students were also involved in various clubs and organization on campus, including Alliance for Social Change, Food Recovery Network, Circle K, The Snapper, and Helping Paws.  Finally, during a screening of the documentary Suicide: The Ripple Effect, the program students created and displayed an expressive arts exhibit to offer insight into internal struggles one with mental illness may experience, as well as offer messages of hope and encouragement to others who may be struggling.

The Department of Housing & Residential Programs is very proud of the Social Advocacy Living-Learning Community and very thankful for our faculty partners leading this highly impactful LLC, including Drs. Karen Rice, Kat Walsh, and Shaun Cook.

Campus Resident Television Cable & Entertainment Streaming Survey

The Department of Housing & Residential Programs is seeking survey data on the television cable and entertainment streaming habits of our residents. All residents who complete the short survey will be entered in a raffle to win one of two $35.00 gift cards for the University Store. 

Please click on the following link to take the survey:

The survey will close on Wednesday, November 6, 2019 at 4:30 PM and two winners will be chosen at random for the gift cards. The two winners will be notified by email.

*** Photo courtesy of

Fall 2019 Housing Move-In “Movers & Shakers” Volunteers Needed

The Department of Housing & Residential Programs (HARP) is looking for returning students, staff, faculty, and alumni to serve as volunteer  “Movers & Shakers” for move-in help on Thursday, August 22, 2019 from 8:00 AM – 4:00 PM. Additionally, we are seeking volunteers to also help with our transfer student move-in on Saturday, August 24, 2019 from 8:00 AM – 4:00 PM. Movers & Shakers are responsible for meeting and greeting new students, their families, and helping to move students’ belongings into their rooms in the residence halls.

Student Movers & Shakers will be required to attend a short instructional meeting on Wednesday, August 21, 2019 at 8:00 PM in the Great Room of South Village.

Benefits of being a volunteer “Mover & Shaker” includes the following responsibilities and benefits:

1. Volunteers who live in the residence halls can move in early on Wednesday, August 21, 2019 between 6:00 – 7:30 PM.
2. A free limited edition t-shirt to identify yourself as a “Mover & Shaker” (*last year’s t-shirt logo is illustrated above)
3. Free continental breakfast served on Thursday and Saturday
4. Free lunch served on Thursday afternoon
5. Students who help on both Thursday and Saturday will receive a special Millersville University promotional item (*last year Saturday volunteers received a cell phone pop socket.)
6. The opportunity to be a servant leader
7. To actively demonstrate our EPPIIC Values as we welcome new students and their families to Millersville University

*** Students: Please note that if you sign up, move into the residence halls early as a Mover & Shaker, and do not participate as promised, you will be billed accordingly for the early move-in period as well as the cost of the shirt. 
If you would like to help, please visit the following page to sign-up:

This is an exciting opportunity as it brings our University community together to celebrate the beginning of the new academic year. We hope you’ll be a part of this great tradition!

Housing & Residential Programs Celebrates Student Staff Success

On Sunday, May 5, 2019, the Department of Housing & Residential Programs (HARP) celebrated student staff success during the annual HARP banquet. We are very proud to announce the winners of the various accolades our department awards to outstanding service to the department, the University, and our students.

Dr. Clyde S. and Pauline F. Stine Award

Madison J. Feeman

Associate Director Rita Miller and Madison J. Feeman

The Dr. Clyde S. and Pauline F. Stine Endowed Scholarship was seeded in 1988, by Drs. George and Helen Stine as a tribute to the memory of Dr. George Stine’s parents.  Dr. Clyde Stine was a member of the Millersville University Administrative Faculty for many years.  He provided administrative oversight for the residence hall program as the Dean of Men.

Dr. George Stine, Professor of Sociology, and a founding member of the Department of Sociology and Anthropology, retired in 2003, after a distinguished 37 years at Millersville University.  Dr. Helen Stine retired in 2003, after many years as a Reading Specialist serving the School District of Lancaster.

It is our honor to be one of very few Student Affairs Departments recognized with an endowed scholarship.  Drs. George and Helen Stine chose to recognize a Resident Assistant because Dr. Clyde Stine viewed the residence halls as an important experience in the life of a scholar, and realized that Resident Assistants provide a fundamental role in the transition from student to new professional.

The Stine Award is given annually to a continuing Resident Assistant member of the junior class.  The successful applicant must have a record of demonstrated outstanding service and positive contributions to the Department of Housing and Residential Programs and the general campus community.  Applications are reviewed and the recipient selected by members of the Housing and Residential Programs Department Administration.  The recipient will receive a monetary scholarship applicable to the expenses of their senior year.

Madison has been a member of the Housing and Residential Programs Staff for two semesters.  As an RA, she strives to create an aware, informed, engaged community that feels included and pursues personal goals and achievement. The Residential Area Director describes Madison as a problem solver possessing superb customer service and interpersonal skills, a high degree of positive energy, a willingness to take on extra projects as needed, and a distinct creative ability. Madison engages and interacts to motivate others and is an ideal student leader. She believes in a safe and engaging living-learning community in the residence halls and directs focus and effort to achieve that goal.

Madison has maximized the opportunities offered by the University to become involved through organization membership. She began the journey to campus leadership early in freshman year by joining student run organizations and progressing to the leadership positions of executive board Recording Secretary and Historian for the All Campus Musical Organization, and as a Program Coordinator and now Vice President of Weekend Programming for the University Activities Board.  She was also recognized as an emerging student leader through the Center for Student Involvement and Leadership (CSIL).

Madison continued to build a legacy of involvement by taking a position as a tour guide for Admissions encouraging prospective students to choose Millersville as their higher education destination and then as a “Mover and Shaker” assisting new resident students to move into the residence halls on fall opening.

Housing and Residential Programs recognized the shining potential and excellent role model capability of our recipient recruiting and hiring her first as a Desk Attendant in the residence hall and now as a Resident Assistant.  Madison continued to demonstrate quality leadership and pragmatic creativity in this new role by planning and producing an educational display board on the topic of sexual assault awareness that was adopted for continued program use by the Student Affairs and Enrollment Management Title IX Coordinator and the Center for Health Education Promotion.  She planned and developed a program for Freshmen Early Childhood Education majors focused on preparation for the sophomore year experience.

Madison continues to demonstrate an appreciation for community service encouraging other resident students to become involved in Relay for Life and was instrumental in raising $615.00 for the cause. A future in Elementary and Special Education leads this year’s Stine Award recipient to be a well-rounded leader, an advocate for community engagement, and a role model for campus involvement and service.  She is a distinguished member of the South Village Hall Staff.

Humanitarian Pillar Program Award

Relay for Life Fundraising by Connor Richter

Connor Richter and Residential Area Director Rebekah Yerger

This program is the awarded to a program that assists residents in developing relationships with others as well as preparing them to become informed global citizens by appreciating difference in others, effectively and respectfully communicating, promoting a sense of community, and integrating knowledge acquired in everyday experiences into their world view.

Connor Richter helped raise over $1,200 for Relay for Life with late night pancakes and grilled cheese fundraisers along with other general donations.  He also participated in the whole 12- hour event for Relay for Life.

Personal Engagement Pillar Program Award

“Letter to your Future Self” by Jess Ringeisen

Jess Ringeisen and Residential Area Director Michael Davis

This program is awarded to those who planned and executed an event for residents to further their individual growth by making responsible and ethical decisions, developing a sense of self, utilizing effective time management, managing one’s health, resolving conflict and developing leadership skills.

This program crossed both semesters and entailed residents coming to write down their goals, hopes, wishes, or an encouraging statement to themselves for later. For the second semester part of the program, the letters were returned and residents could see what progress was made and how close they were to their goals from the fall. This aimed to help the students see the importance of goal setting and wisdom can play in their lives.

Academic Engagement Pillar Program Award

“It’s a Sign” by Sarah Hagen and Iyla Stebbins

Iyla Stebbins and Associate Director Steven Knepp

This program is awarded to those who planned and executed an event for residents to successfully navigate the collegiate experience.  This program must also present residents the greatest chance of being successful by developing critical thinking skills, valuing life-long learning, becoming academically competent, having career preparedness, and fostering graduate school readiness.

This program in particular was a hands-on experience to promote learning and understanding of a different language.  Language and communication is vital to being human, and the goal of this program was to inspire students to try and learn a new language.  In doing this, residents were able to create their own name tags using cut-out pictures of the American Sign Language letters.

Outstanding New RA Award

Kyre Maxwell

Kyre Maxwell and Residential Area Director Michael Davis

The recipient for the outstanding new RA of the year award is awarded to the newest member of the RA staff that has shown exemplary leadership and the ability to show constant flexibility, a positive attitude, and willingness to help.  This individual must also show support for their residents academically and personally and makes an effort to interact with residents on a personal level and create an exceptional community within their floor.

Ky was given this nomination because of his ability to stand out in such a positive way in such a short amount of time. He started the spring semester with no experience but as the semester closes, he has gained more than he probably thought he would. Ky has a very calming, warm, and positive presence about himself. He has blended into the staff with ease, built community and great bonds with his residents, and has impacted other students in East Village to become motivated to apply to the RA position.

Outstanding Returning RA Award

Daniel Sundberg

Daniel Sundberg and Residential Area Director Julia Collett

The Outstanding Returning RA of the Year award is awarded to the RA with at least one year of experience.

This year’s recipient of the Outstanding Returning RA Award has been described by residents as “The Man.”  He takes the time to get to know his residents and puts a lot of effort into planning programs that people throughout the building want to come to. From origami to stress relief programs, Dan finds unique ways to engage his residents. His peers look to him as a role model for building relationships and often ask him for advice.

Outstanding Desk Attendant of the Year Award

Jaelinn Leftridge

Residential Area Director Rebekah Yerger, Jaelinn Leftridge, and Graduate Assistant Janelle Sanchez

The Outstanding Desk Attendant Award goes to someone who shows consistent and excellent customer service and appropriately helps students.

The recipient for the DA of the Year award goes to Jaelinn Leftridge who has exemplary customer service skills and is always willing to help out others.  She is truly an asset to the DA team.  She is available, a problem-solver, and a peace-maker all at the same time.  She is not afraid to confront issues at hand and does so gracefully while also balancing life and academics.  Her interpersonal skills and efforts create a great working environment and encourages others to authentically be themselves.

The Vanguard Award

Dr. Karen Rice

Associate Director Steven Knepp and Dr. Karen Rice

The Vanguard Award is given to a colleague on campus that has helped further the mission and goals of Housing and Residential Programs.

The recipient of this year’s Vanguard Award goes to Dr. Karen Rice who has been in an influential figure in establishing the Social Advocacy Living Learning Community in West Village. Dr. Rice has given countless hours to students and staff to create an educational and social community that has made a lasting impact on students and the campus community. With her guidance, students in the community were able to develop several campus wide programs for Mental Health Awareness.

Graduate Assistant Recognition – East Village

Chatiela Clark

Chatiela Clark and Residential Area Director Michael Davis

Graduate Assistant Recognition – South Village

Janelle Sanchez

Janelle Sanchez and Residential Area Director Rebekah Yerger

Graduate Assistant Recognition – West Village

Bethany Roche

Bethany Roche and Residential Area Director Julia Collett

Graduating Resident Assistant Recognition

Left to right: Andrew Sellers, Nicole Carrera, Daniel Sundberg, Natalie Sawada, Taniyah Williams, Lincoln Edwards, Deborah Stanback, Camille Christiansen, and Rebekah Teller

Residence Halls Spring 2019 Semester Closing and Check Out Bulletin

The residence halls will close at 7 PM on Friday, May 10, 2019.  Residents are expected to move out of the residence halls and return room keys within 24 hours after their last exam.  Resident students who are graduating, are involved in graduation, or have a Saturday exam must speak with their Residential Area Director by 5 PM on Wednesday, May 8, 2019 to obtain permission to remain in the halls until Saturday, May 11, 2019.  Everyone permitted to stay until Saturday must check out by 6 PM on Saturday, May 11, 2019.

Carefully review the following information to avoid violations of the Student Code of Conduct and additional charges for improperly checking out of your residence hall room.


Please keep your fellow students in mind as they prepare for exams.  Quiet hours will be maintained at all times, 24 hours a day, beginning at 9:00 PM Friday, May 3, 2019 and continuing through 6 PM Saturday, May 11, 2019.


All residents must properly check-out of the residence halls to avoid a $35 improper checkout charge.  Instructions for checking out of your room appear below.  Residence hall staff will be available at the main desk in the halls during the following hours to check-out residents and provide information:

Tuesday, May, 7th: 1 PM – 7 PM

Wednesday, May 8th: 9 AM – 7 PM

Thursday, May 9th: 9 AM – 7 PM

Friday,  May 10th: 9 AM – 7 PM (for all residents without permission to stay until Saturday)

Saturday, May 11th: 9 AM – 6 PM (all residents must be out by this time)

If you plan to leave before or after the extended office hours for check-out you must choose either the express checkout or arrange with your RA to perform your room check at a mutually agreed upon time.


Prior to leaving for the summer break, all resident students MUST properly check out of their room.  Whether a student chooses to use the Express Check-out procedure or chooses to have a staff member accompany them to their room to check for additional damages, ALL residents must do the following prior to the actual check-out:

  • Remove all belongings from your area of the room (open desk/dresser drawers)
  • Dispose of trash by removing it to the dumpster area of your residence hall
  • Clean the room including sweeping the floor and wiping down furniture to remove dust and sticky residue
  • Clean the bathrooms. This would include cleaning the toilet, shower, sink and floor areas.
  • Return furniture to its original position (see schematics posted on the bulletin board of your hallway)
  • Un-bunk beds and make sure that the bed frame is at the proper height (3rd and 4th slots from the bottom)

The LAST resident to check-out of a room should also do the following:

  • Turn off the lights
  • Set the thermostat to 70 degrees
  • Close and lock the window
  • Lower the blinds halfway but leave them open
  • Lock your bedroom door

After completing the above checklist, students may finish check-out in one of two ways, Express Check-out or Check-out with a staff member.


Express check-out may be used at any time in lieu of checking out with a staff member.  It’s easy, it’s quick but there is a catch—by choosing the express check-out process students waive the right to dispute any charges for damages or failing to follow proper check-out procedures  outlined above.

To use the Express Check-out Procedure:

  • Proceed to the main desk of your residence hall where you will find express check-out envelopes next to a locked drop box.
  • Complete all information required on the front of the envelope
  • Sign where indicated
  • Place your room key inside the envelope (Shenks/Reighard include your parking pass) and seal it.
  • If you have lost your key, complete the envelope and write on the front: “No key enclosed, lost key”
  • Drop the envelope into the lock box.


To check out with a staff member, you must do so during the posted hours.  Proceed to the main desk of your residence hall to have a staff member accompany you to your room to complete the check-out process as follows:

  • You must accompany the staff member to your room where the staff member will inspect your room for any damages that occurred during your stay. The staff member will advise you if they make any documentation on your Room Condition Report.
  • Following the room inspection you will accompany the RA back to the main desk to sign and date your key return and RCR. The RA will accept your room key and verify that you have returned the proper room key.  The RA will sign your Room Condition Report.


Registered Summer Session residents will be assigned to live in South Village “A” wing.  You must move out of your spring room assignment by the deadlines published above even if residing in South “A”.  There is no storage available. Please remove all belongings at spring closing and checkout.

For information regarding summer housing, please contact the Department of Housing & Residential Programs in Lombardo at (717) 871-4200 or see “Summer Housing” on the Housing webpage.  Housing is available during Summer Sessions 1, 2, & 3 only for residents registered for summer session classes.


Remember to take your bicycle with you as you leave campus.  As of Sunday, May 12, 2019, all bicycles left in the residential areas will be donated to charity.


The last day for mail delivery will be Friday, May 10, 2019.  Unclaimed mail may be returned to sender.  The mailroom cannot forward packages.

Donation Cart

Each residence hall will have a cart (or box) for items you may want to donate.  Donations will be used for local families and organizations in the area.    Donations should be gently used items.  Please do not place items damaged or soiled beyond use in the donation box/cart.

Have a Safe and Restful Summer Break!

Summer Conference Assistant Positions – Apply Now

  • Interested in working on campus this summer?
  • Enjoy working in a team environment?
  • Enjoy meeting new people and welcoming them to campus?
  • Need to make money?

The Department of Housing and Residential Programs has opened the application process for Summer Conference Assistant (SCA) positions for Summer 2019.  The SCA staff provides residence hall desk service and hospitality services for visiting camp, conference guests, and summer session students residing in the residence halls during the summer.

  • $7.65 per hour for up to 40 hours per week
  • Room and 10-week meal plan for regular SCA positions
  • Regular and substitute positions available

 To Apply:

Pick up the application at the Department of Housing & Residential Programs office in the Lombardo Welcome Center weekdays between 8:30 a.m. and 4:00 p.m.

— OR — 

Download and print an application HERE.

Return your completed application to the Department of Housing and Residential Programs Office in the Lombardo Welcome Center by Noon on Friday, April 12, 2019 for full consideration. Applications received after Noon on April 12, 2019 will be considered on an as needed basis.

Annual Skyfactor Benchworks Residential Student Survey

Starting on Monday, April 1, 2019, the Department of Housing & Residential Programs will have the annual Skyfactor Benchworks survey administered. All non-staff residential students (i.e., Reighard Hall, Shenks Halls, Villages) will be invited to take the survey through Monday, April 15, 2019. Students will receive an email invitation with detailed information on how to take the survey. Two follow-up reminder emails will be sent to those who have not completed the survey. All students who complete the survey will be entered into a raffle to win a $100.00 gift card for the University store.

This assessment is crucial for the Department of Housing & Residential Programs as it helps us to understand the successes and areas of improvement of our program, and the services of various campus partners, in comparison to other colleges and universities across the country. The survey assesses 21 different factors, which include the following:


  • Hall Student Staff
  • Hall Programming
  • Hall Environment
  • Facilities*
  • Services Provided
  • Room Assignment
  • Room Change
  • Safety & Security
  • Roommates
  • Dining Services*
  • Community Environment


  • Personal Interactions
  • Sense of Community
  • Diverse Interactions
  • Self-Management
  • Alcohol and Drug Use
  • Sustainability
  • Living-Learning Community (LLC) Connections & Support


  • Overall Satisfaction
  • Overall Learning
  • Overall Program Effectiveness

*Housing & Residential Programs does not supervise these areas, but works as a partner with the departments responsible for these services.

Millersville University Residence Hall Spring Break 2019 Bulletin

The spring break will start after classes on Friday, March 8, 2019.  The residence halls will be available for occupancy during the spring break, but resident students must register intention to stay on campus during the spring break no later than 4:00 p.m. on Wednesday March 6, 2019.  This registration is for spring break only. 

Follow these instructions:

  1. Open MAX (for best results please use Goggle Chrome, or Firefox, do not use Internet Explorer).
  2. Log into your My-Housing account.
  3. Select Application from the menu in black and then choose Spring Break Housing Request on the drop down menu.
  4. Complete the required information.
  5. You must select a reason for requesting break housing from the drop down menu. If you select other, you must explain in the next box.
  6. Select “Continue” to submit your application. You will receive a confirmation e-mail.

The Residence Hall Staff will conduct Health and Safety Inspections in each residence hall suite at the start of the spring break. Please carefully review the following instructions and information to avoid violations of the Student Code of Conduct for improper maintenance of your residence hall suite/room.

Spring Break Housing Information:

  • The residence halls will be operational during the break.
  • All University Administrative Offices will be open during the break.
  • Guests and Visitation is not permitted during the break.
  • Residence Hall Offices will have limited hours of operation during the break – see front desk for contact information.
  • See Dining Services and Health Services websites for hours of operation.
  • Students are not required to surrender residence hall keys to the staff prior to leaving for the break.
  • The Housekeeping and Facilities Management Staff may be working in the campus residence halls to perform maintenance tasks during the break that require entrance to resident rooms.  The Housing Staff may post a courtesy sign on your door indicating that the room is occupied.  This sign will ensure that workers will not enter your room without knocking.  Please leave it in place for the duration of the break.

Spring Break Preparation Procedures:

Prior to the start of the break, all resident students MUST:

  • Dispose of all trash by removing it to the dumpster in the parking lots outside your residence hall.
  • Clean the room/suite including sweeping the floor and wiping down furniture.
  • Clean your bathroom and report any issues with constant run toilets, sinks, showers to the residence hall staff.
  • Remove stale food from your refrigerator and properly dispose of it through proper trash removal.
  • If you are leaving for the break, turn off the lights.
  • If you are leaving for the break, set the thermostat to 70 degrees.
  • If you are leaving for the break, close and lock your room window (Villages).
  • If you are leaving for the break, lower the blinds halfway but leave them open.
  • If you are leaving for the break, lock your bedroom door and your suite door.
  • If you are leaving for the break, please move all items from your residence hall floor, especially computer equipment and any items that can be damaged by flooding.
  • If you are leaving for the break and you have a Learning Services approved animal in your room, you must take the animal with you.  You may not leave animals in the residence hall in the care of another student or staff member.

Residence Halls Open Early on Saturday @ 12:00 PM Due to Weather

The Department of Housing & Residential Programs in discussion with Dining, Facilities, and MUPD has decided to permit students to return on Saturday, January 19, 2019 starting at 12:00 PM due to the impending weather. Students may also return on Sunday or Monday, but due to those families traveling from afar, we are extending this courtesy to Saturday. Meal plans will not be active until brunch on Sunday, but students may use Flex, cash, Marauder Gold, and credit cards to pay to eat in the Upper Deck on Saturday. Please plan accordingly if you do come back early.

We kindly ask that students who return on Saturday to park in the student parking deck (West Cottage Avenue and N. Prince Street) after unloading your belongings in order to make ice and snow removal easier for our grounds crew.

We want all of our Marauders to be safe so please use caution if you intend to travel on Saturday. We encourage you to wait until Sunday or Monday if at all possible.