Beginning Monday, April 7, 2025, the Department of University Housing & Conference Services will launch its annual Benchworks by Elentra survey. All non-staff residential students (i.e., those living in Bard Hall, Reighard Hall, Shenks Hall, and the Villages) will be invited to participate. The survey will remain open through Friday, April 18, 2025.
Students will receive an email invitation with detailed instructions on how to complete the survey. Two reminder emails will be sent to those who have not yet responded.
This assessment is vital to the Department of University Housing & Conference Services and the university as a whole. The data collected allows us to better understand the strengths and areas for improvement within our program, as well as the services provided by campus partners, in comparison to peer institutions nationwide.
The survey assesses 21 different factors, which include the following:
Satisfaction
- Hall Student Staff
- Hall Programming
- Hall Environment
- Facilities*
- Services Provided
- Room Assignment
- Room Change
- Safety & Security
- Roommates
- Dining Services*
- Community Environment
Learning
- Personal Interactions
- Sense of Community
- Diverse Interactions
- Self-Management
- Alcohol and Drug Use
- Sustainability
- Living-Learning Community (LLC) Connections & Support
Overall
- Overall Satisfaction
- Overall Learning
- Overall Program Effectiveness
*University Housing & Conference Services does not supervise these areas, but works as a partner with the departments responsible for these services.
Your responses will be kept anonymous and will assist us in evaluating and planning for future programs and services. Your responses are important! Students are the best source of information to help shape the educational and co-curricular experience at Millersville University.
Thank you in advance for completing the survey.