2024 Annual Benchworks by Elentra Residential Student Survey

Starting on Monday April 15, 2024, the Department of University Housing & Conference Services will have the annual Benchworks by Elentra survey administered. All non-staff residential students (i.e., Shenks Halls & the Villages) will be invited to take the survey through Wednesday May 1, 2024. Students will receive an email invitation with detailed information on how to take the survey. Two follow-up reminder emails will be sent to those who have not completed the survey.

This assessment is crucial for the Department of University Housing & Conference Services as it helps us to understand the successes and areas of improvement of our program, and the services of various campus partners in comparison to other colleges and universities across the country. The survey assesses 21 different factors, which include the following:


  • Hall Student Staff
  • Hall Programming
  • Hall Environment
  • Facilities*
  • Services Provided
  • Room Assignment
  • Room Change
  • Safety & Security
  • Roommates
  • Dining Services*
  • Community Environment


  • Personal Interactions
  • Sense of Community
  • Diverse Interactions
  • Self-Management
  • Alcohol and Drug Use
  • Sustainability
  • Living-Learning Community (LLC) Connections & Support


  • Overall Satisfaction
  • Overall Learning
  • Overall Program Effectiveness

*University Housing & Conference Services does not supervise these areas but works as a partner with the departments responsible for these services.

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