Welcome to the Spring 2016 Hershey Entertainment & Resorts CorpU Training: Fundamental Supervisory Skills Certificate Program
March 15 – May 17
The Supervisor as a Servant Leader
Understanding Groups and Developing Teams
Emotional Intelligence & Change Management
Conflict Resolution Strategies
Problem Solving Tactics for Effectiveness
Influencing Employee’s Behavior through Feedback
Time Management
Action Plan: Applying What these Skills in the Workplace
Action Plan Wrap Up & Graduation
